Job Information

Providence Health & Services Patient Administrative Associate - Monitor Technician in Santa Monica, California


Providence is calling a Patient Administrative Associate - Monitor Tech to Telemetry for a Full-Time/Night Shift to Providence Saint John's Health Center in Santa Monica, CA

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We are seeking a PAA - Monitor Technician who will provide clerical and administrative support, admitting activities, and insurance verification in the PCC/SDU units. In addition, the MT is responsible to observe the monitors, run and measure the telemetry strips, and report significant dysrhythmias to the nurse.

In this position you will:

  • Prioritize and perform work assignment and job duties effectively, and provide prompt and efficient customer service

  • Identify and report potential and actual risk management issues to appropriate personnel

  • Demonstrate competency in selected PAA/MT skills including, but not limited to:

  • Perform clerical duties related to admission, registration, transfer and discharge of patients

  • Ensure proper maintenance of the medical record

  • Accurately and thoroughly transcribes orders

  • Report stat orders to the appropriate Team members within acceptable time frame

  • Execute computer related order entry

  • Place office supply order efficiently

  • Demonstrate good telephone etiquette at all times, answering and direction all calls promptly and correctly

  • Demonstrate the ability to monitor patient rhythms on the screens at the Central monitoring station

  • Run the strips per unit protocol, measures them, and places the strip in the monitor technician log book, and documents the interpretation

  • Promptly notifies the appropriate team member about any significant dysrhythmias, i.e. rhythm change or potential life threatening arrhythmias.

  • Answer call lights and ensure that patient needs are reported to the appropriate personnel

  • Demonstrate responsibility for own professional practice in regard to:

  • Time and attendance

  • Confidentiality

  • Demonstrate professional, collaborative, an proactive behavior in all interactions with patient, visitors, physicians and staff

  • Obtain necessary knowledge and skill to maintain competence

  • Complete all mandatory educational and proficiency requirements

  • Attend and participate in staff meetings

  • Volunteer for and accepts assignments or projects


Required qualifications for this position include:

  • Completed and passed a basic Dysrhythmia class

  • Completed and passed basic EKG class

  • Current Basic Life Support (BLS)

  • 2 years PAA/MT experience

  • Working knowledge of medical terminology

  • Demonstrate competency in performing selected patient administrative associate functions

  • Demonstrate competency in performing the monitor technician role

  • Medical terminology knowledge

  • Effective oral and written, and interpersonal communication skills

  • Basic computer skills

  • Familiarity with order entry

  • Able to handle a high volume/high pressure environment

  • Able to work independently, with minimal supervision

  • Able to establish priorities appropriately and organize job responsibilities

  • Able to answer phones, and answer call lights efficiently

About the hospital you will serve:

Providence Saint John’s Health Center in Santa Monica, California, is part of Providence Health & Services, an integrated, not-for-profit network of hospitals, care centers, medical clinics, home health services, affiliated services and educational facilities in the western United States. Founded in 1942, Providence Saint John’s Health Center enjoys a reputation for clinical excellence across many disciplines.

The 266-bed health center has a medical staff of more than 900 physicians, 1,800 employees and a host of volunteers who share a commitment to providing quality care for all.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Night

Job Category: Certified Nursing Assistant

Location: California-Santa Monica

Req ID: 309780