Job Information

Providence Health & Services Laboratory Billing Specialist in Portland, Oregon


Providence is calling a Laboratory Billing Specialist to the Regional Core Lab at Providence Office Park in Portland, OR. This is a full-time (1.0 FTE), day shift position. Expected schedule will be Monday - Friday with flexible start times during standard business hours.

This is a fully-remote position in the immediate Portland Service Area, but might change in the future to a hybrid model working both remotely and in-office.

Apply today! Applicants that meet qualifications will receive a text message with some additional questions from our Modern Hire system.

We are seeking a Laboratory Billing Specialist - Regional Core Lab that will be responsible for handling regional laboratory inquiries from the Regional Business Office, Access Services, the Master Participant Index, Marketing, Quality Assurance and others for resolution of questions pertaining to CCI edits, dates of service, insurance denials, account types used, wrong patients and duplicate patients between HBOC and Cerner, Medicare requests and any other billing concerns.

The Billing Specialist monitors laboratory charges for accuracy and completeness. Reviews and resolves charge error reports. Specialist performs manual charge entry for referral laboratory testing. The Billing Specialist reviews regional referral lab bills and codes according to departments. Coordinator, audit bills for pricing, correct patient account, correct charge, billed by referral lab or PH&S appropriately.

In this position you will have the following responsibilities:

  • Audit, review and identify billing exceptions on a daily basis. Including review of billing system error reports, work queues, CCI edits and LIS audit reports. Takes appropriate action to resolve all billing exceptions identified

  • Perform manual charge and credit entry. Includes processing daily credit requests, late charge entry and referral lab charging

  • Reconcile referral lab invoices for correct pricing and patient billing accuracy

  • Coordinate invoice approval and codes invoices for expensing

  • Provide internal support for all laboratory billing inquiries

  • Coordinate cross functionally with Providence and outside resources to resolve billing questions

  • Facilitate interdepartmental cooperation with regional business office, access services, enterprise master participant index, quality and compliance, marketing and laboratory operations to optimize billing activities

  • Participate in development of billing process improvement projects related to compliance and reimbursement

  • Perform other tasks and duties necessary to achieve the position description as outlined in the summary


Required qualifications for this position includes:

  • Five (5) years of experience in laboratory billing

  • Proven experience in Microsoft Office Products

Preferred qualifications for this position include:

  • Associate's Degree

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Billing/Insurance

Location: Oregon-Portland

Req ID: 313193