Job Information

St. Joseph Health / Covenant Health Nurse Navigator - Cancer Center Admin in Orange, California

We are looking for a Nurse Navigator for the Cancer Center Admin Department at St. Joseph Hospital Orange.

Location: Orange, CA

Work Schedule: Full Time - 80 Biweekly Hours

Shift: 8-hour, Days

Job Summary:

Under the direction of the Director of Nursing for Cancer Services and the designated medical staff program director, the nurse navigator coordinates the patient care, research components and program outreach for the patient diagnosed with cancer. This includes monitoring patients through screening/diagnostic evaluation, assisting patients with navigation through healthcare systems, provision of education and emotional support, identification and development of programs and services to enhance patient care and support for program outreach to referring physicians and the community.

Essential Functions:

  • Serves as a knowledgeable and reliable source of information for patients regarding diagnostic testing, next steps, and treatment options. Assists patients from screening, to point of diagnosis and throughout treatment and survivorship to anticipate patient concerns, negotiate and coordinate appointments, obtain second opinions, and ensure patients have access to clinical and educational materials to meet their needs.

  • Serves as a reliable source of information and support for patients regarding supportive/holistic care (including the use of the distress screening scale which includes measurements of psychosocial, emotional, financial and spiritual support). Assists patients with referrals to other members of the SJO Cancer Team including but not limited to, financial counseling, clinical social work, dietitian and community support agencies.

  • The Nurse Navigator serves as a pivotal link for cancer research by demonstrating familiarity with available program-specific clinical trials, the associated eligibility and exclusion criteria, and the informed consent content and process. He/She will routinely screen potential participants for available studies including review of malignant pathologies, new physician consults and other sources of newly diagnosed patients or those with recurrent disease to determine eligibility status. He/She will assist the Research Department with communication and coordination of required research information, as needed and provide routine updates on patient status with the managing physician and the Cancer Research Department.

  • The Nurse Navigator is responsible to facilitate, organize and coordinate clinical activities associated with the assigned site-specific cancer program. Activities include but are not limited to: clinical activities, program development and support, coordinating meetings (agenda and minutes), developing new services, supports and maintains the case conference activities, cancer screening programs at SJO, as appropriate. Coordinates the cancer screening programs at SJO, as appropriate. Develops and maintains strong relationships with cancer physicians, office managers and diagnostic services utilized in the screening, treatment and marketing of programs and services. Works with the program Medical directors and the clinical and administrative team to identify and resolve service issues.

  • Provides clinical information and support for Marketing, Business Development, Community and Employer Relations outreach activities that increase the visibility of SJO and its perceived value within the Orange County community.

  • Communicates routinely with cancer leadership and reports on activities and outcomes proactively. Develops, maintains and reports metrics for navigation services and program. Tracks, monitors and helps prioritize allocated program funds as appropriate. Delegates appropriate tasks and projects to the resource team in an efficient and effective manner with clear instructions, timelines and prioritization. Is sensitive to overall department demands in task delegation recognizing the potential for priority conflicts and facilitates resolution in a team-oriented manner.

  • Evaluates appropriate literature and peer review articles for development/implementation of nursing/supportive care research and/or performance improvement initiatives. Plans, implements and follows-up on all phases of clinical activities of relevant nationally recognized guidelines including the NCCN guidelines.

  • Accountable for managing, and evaluating educational materials for the patients and their families. Educational materials used have appropriate clinical content and information that is determined to be appropriate for the educational level and language of the populations served.

  • Supports programmatic activities for quality, resource utilization, outcomes and clinical practice.


  • Knowledge of the oncology disease process, treatment protocols for chemotherapy and radiation therapy, treatment side effects and outcomes for the process.

  • Ability to support patients and their families in the end-of life process and provide supportive care.

  • Can collect, organize and analyze data, synthesizing it into understandable information.

  • Possesses the skills to effectively communicate, problem-solve, and maintain productive and effective interpersonal relationships while effectively prioritizing.

  • Flexibility to adapt to new and changing situations.

  • Ability to think critically.

  • Able to give constructive feedback, supervises and teams with others, teaches staff and patients.

  • Possesses basic computer skills.

  • Ability to work independently, triage patients and keep physicians informed of patient status.

  • Work with outside agencies on a routine basis, maintaining positive working relationships as well as assuring the financial viability of the hospital.

  • Knowledgeable with Microsoft Office Suite (Word, Excel, Access, etc.).

Minimum Position Requirements:

Education: Bachelor's Degree in Nursing.

Experience: 5 years of experience as a Registered Nurse in a health care setting, or 3 years experience in oncology nursing

Additional Skills: Bilingual in Vietnamese


  • Current California RN license.

  • Current American Heart Association Basic Life Support (BLS) certification.

  • One of the following certifications (or successful completion within 1 year of date of hire):

  • Oncology Certified Nurse (OCN), or

  • Advanced Oncology Certified Nurse (AOCN), or

  • Advanced Oncology Certified Nurse Practitioner (AOCNP), or

  • Advanced Oncology Certified Clinical Nurse Specialist (AOCNS), or

  • Certified Breast Care Nurse (CBCN).

Preferred Position Qualifications:

Education: Master's Degree in Nursing.

Experience: Community education experience.

Apply Today! Applicants that meet qualifications will receive a text message with additional questions from our Modern Hire system.

Compassion. Dignity. Justice. Excellence. Integrity.

These timeless values form the heart and soul of St. Joseph Hospital. They are the prime reason that we attract and retain high-caliber employees who believe in the sanctity of their work in our faith-based setting.

As a result of this affinity, most of our employees have remained with us for at least five years. Over 40 percent of our new employees were either referred by friends or applied to work at St. Joseph based on our reputation. It is little wonder, then, that retention rate is significantly higher than the average for healthcare institutions in our community.

Clinical Excellence

When you take the latest in medical technology and place it in the hands of highly skilled clinicians, recognition is sure to follow. In July 2007, 2008 and 2009, St. Joseph Hospital was named one "America's Best Hospitals" for Orthopedic Care by U. S. News and World Report. This highly esteem recognition is testimony to our unique blend medical science and compassionate, values-based care.

A haven that feels like home.

St. Joseph Hospital offers a unique environment in which healthcare givers who share a kindred spirit can do important work and grow both spiritually and professionally. Here, values-based employees view their jobs not simply as careers but also as callings.

Care to get acquainted? Then we warmly invite you to explore the many career opportunities offered by St. Joseph Hospital!

St. Joseph Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, St. Joseph Hospital complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Positions specified as "on call/per diem" refers to employment consisting of shifts scheduled on as "as needed basis" to fill in for staff vacancies.

Company: St. Joseph Hospital Orange

Category: Case Management

Req ID: R331874