Job Information

St. Joseph Health / Covenant Health Laboratory IT Analyst - Clinical Laboratory in Orange, California

We are looking for a Laboratory IT Analyst for the Clinical Laboratory Department at St. Joseph Hospital Orange.

Location: Orange, CA

Work Schedule: Full Time - 80 Biweekly Hours

Shift: 8-hour, Days

Job Summary:

Under the direction and supervision of the Division Supervisor/Manager, the Laboratory IT Analyst provides support to Pathologists & Clinical Areas of the laboratory by responding appropriately to inquiries. Implements new programs, coordinates and executes information systems within the lab while providing assistance to the Senior Lab IT Analyst.

Essential Functions:

  • Demonstrates timely and respectful response to inquiries, providing accurate information, clarifies any computer issues then promptly responds to appropriate parties.

  • Demonstrates accurate data entry including proper handling / verification of charges, documentation of edits, comments, combining accounts and cancellations. Handles all charge rejections and CDM issues.

  • Assist in coordinating all activities of the department information systems / users as well as any programming updates and modifications including test codes and charges.

  • Assists in resolving department information systems problems.

  • Communicates verbally and/or in writing to all areas inside and outside the lab department concerning computer systems information problems and needs.

  • Demonstrates the ability to recognize and complete priorities first within established times then completing remaining work with flexibility to meet customer service needs.

  • Answers telephone calls promptly exhibiting courteous responses in a positive professional manner.

  • Interacts with patients / physicians / peers / management in a positive professional manner, demonstrating good communication skills.

  • Adheres to department and hospital policy and procedures regarding patient and client safety confidentiality and Medicare/HIPAA compliance.

  • Assists with orientation, training and evaluations of staff.


  • Ability to perform basic computer keyboard data entry.

  • Ability to problem solve within scope of training.

  • Ability to interact with other healthcare staff members in a professional courteous manner and demonstrates good communication / telephone skills.

  • Ability to follow directions regarding assigned tasks, dealing with priority tasks first, then complete remaining tasks within the established time frames.

  • Ability to multi-task in a fast-paced environment and maintain a pace appropriate to the workload.

Minimum Position Requirements:

Experience: 1 year experience in computer related operations and client interaction.

Preferred Position Qualifications:

Education: Associate's Degree in Business or computer related field.

Experience: 2 years experience in general office work including computer data entry skills and client interaction preferably in hospital, laboratory or medical office setting.

Compassion. Dignity. Justice. Excellence. Integrity.

These timeless values form the heart and soul of St. Joseph Hospital. They are the prime reason that we attract and retain high-caliber employees who believe in the sanctity of their work in our faith-based setting.

As a result of this affinity, most of our employees have remained with us for at least five years. Over 40 percent of our new employees were either referred by friends or applied to work at St. Joseph based on our reputation. It is little wonder, then, that retention rate is significantly higher than the average for healthcare institutions in our community.

Clinical Excellence

When you take the latest in medical technology and place it in the hands of highly skilled clinicians, recognition is sure to follow. In July 2007, 2008 and 2009, St. Joseph Hospital was named one "America's Best Hospitals" for Orthopedic Care by U. S. News and World Report. This highly esteem recognition is testimony to our unique blend medical science and compassionate, values-based care.

A haven that feels like home.

St. Joseph Hospital offers a unique environment in which healthcare givers who share a kindred spirit can do important work and grow both spiritually and professionally. Here, values-based employees view their jobs not simply as careers but also as callings.

Care to get acquainted? Then we warmly invite you to explore the many career opportunities offered by St. Joseph Hospital!

St. Joseph Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, St. Joseph Hospital complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Positions specified as "on call/per diem" refers to employment consisting of shifts scheduled on as "as needed basis" to fill in for staff vacancies.

Company: St. Joseph Hospital Orange

Category: Analytics/ Business Intelligence

Req ID: R344478