Job Information

Providence Health & Services Laboratory Operations Manager - Clinical Laboratory Services in Olympia, Washington


Providence is calling a Laboratory Operations Manager (1.0 FTE, 40 hours per week Day Shift) to work in Clinical Laboratory Services at Providence St. Peter Hospital in Olympia, WA.

Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.

Provides technical oversight to all disciplines of the clinical pathology laboratory. S/he is accountable for both technical and service quality, and participates in other operational, fiscal, compliance, regulatory, and quality management activities, as assigned. S/he works in collaboration with all other areas of the hospital in support of the provision of patient care

In this position you will:

  • Must have effective verbal and written communication skills. Ability to effectively adjust communication to fit a wide variety of people, in different positions, differing educational backgrounds, differing cultures. Communicates in a compassionate manner to patients, families, visitors, and other staff members

  • Assures employee understanding and commitment to organization Mission, Vision, and Core Values

  • Maintains documentation of meetings, communications, reviews, and records.

  • Represents the department in a manner that promotes cooperation, accessibility; emphasizes the department's service and support role across the organization to stakeholders.

  • Works with lab leadership to develop strategic departmental plans, in support of overall organizational goals

  • Exhibits necessary skills to build an effective team

  • Accountable to establish appropriate performance monitors across individual lab sections, and assure that these monitors are evaluated in a timely manner

  • Ability to work with others to create a positive workplace environment, as well as one consistent with Providence Values, and all applicable HR regulations

  • Works with Talent Acquisition and Lab Supvs/Mgrs to assure that properly trained and credentialed staff are hired

  • Quality/Compliance/Safety – Must be knowledgeable of CLIA regulations that guide all clinical laboratory activities. Experience in implementing Lead practices and processes is desirable.

  • Helps ensure the department's functions maintain CAP certification and licensure required by TJC, OSHA, DOH and other applicable agencies, under direction of federal CLIA regulations


Required qualifications for this position include:

  • Bachelor's Degree in Related science field.

  • Successful completion of an accredited School of Medical Technology.

  • American Society of Clinical Pathologists (ASCP) – Medical Laboratory Technologist (MLT) or National Certification Agency (NCA)-Clinical Laboratory.

Preferred qualifications for this position include:

  • Master's Degree in Related science field

  • Management training/classes

  • Five (5) years laboratory experience in a high complexity (preferably hospital-based) laboratory.

  • Five (5) years management experience.

  • Additional coursework in ‘leadership’ and supervisory skills.

About the hospital you will serve.

Providence St. Peter Hospital is a 390-bed, not-for-profit regional teaching hospital. Located in Olympia, WA, St. Peter offers comprehensive rehabilitation, medical, surgical and behavioral health services. We have been ranked as one of the top 100 hospitals and as one of 10 premier healthcare employers in the nation and have recently achieved the coveted Magnet®" recognition from the American Nurses Credentialing Center®. Our hospital rests on a 173-acre campus, much of which includes natural forest and preserved wetlands that maintain a healing environment for patients and staff.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Clinical Lead Supervisor/Manager

Location: Washington-Olympia

Req ID: 313091