Kadlec Front Office Assistant - Kadlec Clinic Hematology and Oncology in Kennewick, Washington
Kadlec Regional Medical Center has an exciting opportunity for a Front Office Assistant KC to join our growing Kadlec Clinic Hematology and Oncology team located in Richland, Washington!
Shift Details: FTE 1, 8 hour Day shift. Mon-Friday, Weekends and holidays as required
Apply today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.
- One (1) year customer service experience
One (1) year office experience, which includes receptionist duties within a hospital or physician office
Bi-lingual or multi-lingual skills
Duties include, but are not limited to, the following:
As a Front Office Assistant you will perform a variety of office assistant functions. This position may require floating to other clinics.
Demonstrate and sustain compliance with Kadlec Caregiver Expectations Standard of Excellence and Code of Conduct
Understand, embrace, and instill Kadlec’s Mission, Vision and Values
Receive, greet and direct patients, visitors and responds to inquiries with tact and courtesy
Enter new patients and existing patient’s data into the computer
Maintain patients’ medical records and verifies accuracy
Verify patients’ insurance, collects co-payment and provides receipt for patient
Order office supplies and necessities (paper towels, soap, etc.) and maintains appropriate level of inventory
Deposit cash receipts
Prepare, route, and verify referrals appropriately
Prepare Medical Records to be scanned in system
Prepare and sort outgoing/incoming mail and distributes appropriately
Contact appropriate personnel for computer and building maintenance
Operate standard office equipment such as a personal computer, calculator, fax and copier with efficiency
Adhere to all Kadlec Clinic standard policies and procedures related to infection control, fire and safety, human resources, and clinic procedures
Schedule routine and new patient appointments and generates a daily list as applicable
Answer/resolve billing inquiries on Kadlec Clinic accounts in a professional and courteous manner as applicable
Answer the telephone, takes messages and/or refers calls as appropriate, and as applicable
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
Provide safe compassionate care. We promise to answer the call of every person we serve; to know them, care for them and ease their way. We are committed to safety, compassion, respect, integrity, stewardship, excellence and collaboration.
Located in sunny Tri-Cities, WA, Kadlec is the largest non-profit healthcare provider in the region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by Federal, State, or Local Law. EOE. To learn more, click here: https://kadlec.jobs/about-us/
Job Category: Patient Services
Req ID: 306146
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